Effective Date: October 2, 2026
LANZA INSURANCE AGENCY INC. (“LANZA INSURANCE AGENCY INC.,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, online forms, telephone communications, and text messaging services.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.lanzains.com, communicate with us, request an insurance quote, submit information through our online forms, or communicate with us by SMS/text message.
1. INFORMATION WE COLLECT
Depending on how you interact with us, we may collect:
- Name, mailing address, email address, telephone number, and other contact information.
- Information necessary to provide or obtain insurance quotes, products, and services.
- Information you voluntarily provide through quote forms, contact forms, applications, surveys, or other communications.
- Information contained in communications between you and our agency.
- Information about your preferences and interactions with our website.
- Internet Protocol (IP) address, browser type, device information, operating system, pages visited, referring website, and other technical information.
- Information collected through cookies, analytics tools, and similar technologies.
We may also receive information from insurance carriers, brokers, service providers, lead-generation sources, business partners, or other third parties when permitted by applicable law.
2. HOW WE USE YOUR INFORMATION
We may use personal information to:
- Respond to inquiries and requests.
- Provide insurance quotes and information about insurance products and services.
- Process applications and assist with insurance transactions.
- Communicate with you regarding your insurance account, quote, application, policy, appointment, or request.
- Send service-related communications, including calls, emails, and text messages.
- Send information about products, services, promotions, or other communications where permitted by law and consistent with your preferences.
- Verify information and help prevent fraud or unauthorized activity.
- Maintain, operate, secure, and improve our website and services.
- Analyze website usage and improve our customer experience.
- Comply with applicable laws, regulations, legal processes, and insurance requirements.
3. TEXT MESSAGES AND SMS COMMUNICATIONS
If you provide your mobile telephone number and consent to receive text messages from LANZA INSURANCE AGENCY INC., we may send SMS/text messages relating to your inquiries, insurance quotes, applications, policies, appointments, customer service requests, and other communications for which you have provided consent or that are otherwise permitted by applicable law.
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing insurance or obtaining services from LANZA INSURANCE AGENCY INC.
You may opt out of SMS marketing messages at any time by replying STOP to a text message from us.
For help with text messages, reply HELP or contact us using the information below.
After you send STOP, we may send a final message confirming your opt-out request.
You understand that opting out of marketing text messages may not prevent us from sending necessary transactional, account, service, or legally required communications through other channels.
We do not sell or share your mobile phone number or SMS opt-in information with third parties for their own marketing purposes.
4. SMS CONSENT
Where required by applicable law, we will obtain appropriate consent before sending marketing text messages.
When you provide your telephone number through our website, forms, advertisements, or other channels, you may be asked to affirmatively consent to receive text messages from LANZA INSURANCE AGENCY INC.
Your consent to receive marketing text messages is not a condition of purchasing insurance or obtaining services.
If you provide consent, you may revoke it at any time by replying STOP or contacting us directly.
5. INFORMATION SHARING
We may disclose personal information to third parties when reasonably necessary to operate our business and provide insurance services, including:
- Insurance carriers and insurance-related companies.
- Brokers, agents, and other insurance professionals.
- Service providers that assist with website hosting, technology, communications, customer service, analytics, marketing, payment processing, or other business functions.
- Professional advisors, such as attorneys, accountants, auditors, or consultants.
- Government agencies, regulators, law enforcement, courts, or other parties when required or permitted by law.
- Other parties when you direct us to disclose your information or otherwise provide consent.
We do not sell personal information or SMS consent information to third parties for their independent marketing purposes.
6. INSURANCE INFORMATION
Insurance transactions may involve information subject to additional federal or state privacy protections. Depending on the circumstances, information collected in connection with insurance services may be governed by applicable insurance privacy laws and regulations concerning the confidentiality and use of consumer information.
We will handle information in accordance with applicable legal and regulatory requirements.
7. COOKIES AND ONLINE TECHNOLOGIES
Our website may use cookies, pixels, web beacons, analytics tools, and similar technologies to operate the website, understand website traffic, remember preferences, improve functionality, and measure advertising or marketing effectiveness.
You may be able to adjust your browser settings to refuse or limit certain cookies. Disabling cookies may affect certain website functionality.
Third-party analytics or advertising providers may independently collect information about your online activities through their technologies. Their practices are governed by their own privacy policies.
8. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to websites, applications, social media pages, insurance carriers, or other third-party services.
We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with personal information.
9. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and insurance records, resolving disputes, complying with legal and regulatory obligations, and enforcing our agreements.
11. CHILDREN'S PRIVACY
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
12. YOUR PRIVACY RIGHTS
Depending on your state of residence and applicable law, you may have certain rights concerning your personal information, including rights to request access to, correction of, deletion of, or information about the processing of your personal information.
To submit a privacy-related request, please contact us using the information below.
We may need to verify your identity before processing certain requests. Certain information may be exempt from deletion or other requests where retention is required or permitted by applicable law.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.
When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.
14. CONTACT US
LANZA INSURANCE AGENCY INC.
9900 W Sample Road, Suite 326
Coral Springs, FL 33065
Phone: 954-825-0424
Email: diana@lanzains.com
Website: www.lanzains.com